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Privacy policy

Last updated July 1, 2025

This privacy notice for AMV Consulting, LLC (doing business as SmileInspector) (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://smileinspector.io or any website of ours that links to this privacy notice

  • Use the SmileInspector web-based platform

  • Engage with us in other related ways, including customer support, marketing, or events

If you have any questions or concerns, please contact us at support@smileinspector.io.

 

SUMMARY OF KEY POINTS

We collect personal information you provide (e.g., your email and password) and technical data (e.g., device/browser info). We do not process sensitive personal information or receive data from third parties. Your data is used for account access, product improvement, support, legal compliance, and with your consent, marketing.

We do not sell or rent your personal data. We use strong security measures but cannot guarantee 100% protection. You may have privacy rights depending on your location.

You can review your rights and choices below or contact us at support@smileinspector.io.

 

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

  • Email address
  • Password (encrypted)
  • Professional details (e.g., clinic name)

Automatically Collected Information

  • IP address
  • Device/browser type
  • Usage data (pages viewed, features used)

We do not knowingly process sensitive personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

  • Provide and maintain your account
  • Respond to support inquiries
  • Collect feedback
  • Send important updates
  • Deliver targeted marketing (only with consent)
  • Monitor for fraud or security risks
  • Understand product usage to improve experience

3. LEGAL BASES FOR PROCESSING

We only process personal information under the following lawful bases:

  • Your consent
  • To fulfill contractual obligations
  • To comply with legal obligations
  • For our legitimate interests (e.g., product improvement)

4. SHARING YOUR INFORMATION

We may share your data with:

  • Cloud infrastructure providers (e.g., AWS)
  • Analytics platforms (e.g., Mixpanel)
  • Payment processors (e.g., Chargebee)

We do not sell personal data. We may share data if required by law or for business transfers.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar tools to enhance your experience. You can manage cookie preferences via your browser settings.

6. DATA RETENTION

We retain your personal data as long as needed for legitimate business purposes, including legal, tax, and audit obligations. Beta user data may be removed after the testing period.

7. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect personal data. However, no method is 100% secure. Uploading real patient data during beta is strongly discouraged.

8. MINORS

We do not knowingly collect data from individuals under 18. If you are aware that a child has provided us data, please contact us immediately at support@smileinspector.io.

9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction (e.g., EU, UK, California, Canada):

  • Right to access
  • Right to rectification or deletion
  • Right to data portability
  • Right to withdraw consent
  • Right to object or restrict processing

You can submit requests to support@smileinspector.io.

10. DO-NOT-TRACK FEATURES

We do not currently respond to browser DNT signals due to the lack of a standardized response mechanism.

11. CALIFORNIA RESIDENT RIGHTS

Under the California Consumer Privacy Act (CCPA), California residents may:

  • Request disclosure of data categories
  • Request deletion of data
  • Opt out of data selling (we do not sell)

Submit requests to support@smileinspector.io.

12. VIRGINIA PRIVACY RIGHTS

Residents of Virginia may request:

  • Access, correction, deletion, or portability of their data
  • Opt out of targeted advertising or profiling
  • Appeals of denied requests

Requests should be sent to support@smileinspector.io.

13. UPDATES TO THIS NOTICE

We may update this Privacy Policy from time to time. Changes will be posted on this page and the “last updated” date revised accordingly.

14. CONTACT INFORMATION

AMV Consulting, LLC

19125 North Creek Parkway, Suite 120

Bothell, WA 98011, United States

✉️ Email: support@smileinspector.io

15. REVIEW, UPDATE,

To review or update your account or request deletion of your personal information, contact us at support@smileinspector.io.

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